Shipping Information

  • SHIPPING CHARGE REFUNDS

    Refunds are not provided for shipping to the customer’s designated delivery address, except in the event of a Bohme error, such as wrong item shipped, manufacturer defect.

    Bohme will provide promotional shipping rates from time to time to reduce the cost of a purchase for our customers. These shipping promotion values, whether express or any implied, are not eligible for a refund.

    Express shipping refunds are only available due to Bohme error.

  • PROCESSING TIME

    Orders are usually shipped from our distribution center within 24-48 business hours, though carrier may take 5-7 days to deliver the order to the designated address. Tracking information is updated when the order is shipped.

    When initiating a return shipment to Bohme Returns, customers should allow 5-10 days for return shipments to arrive to Bohme Returns. We recommend customers note the tracking number she/he have recorded and reference the carrier’s website for confirmation of delivery to Bohme Returns. Returns will be processed within 5-7 business days, and we will notify the customer of a completed return via email once completed.

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